Be 52 Privacy Policy — Your Data, Our Responsibility
This policy clearly sets out how your personal information is collected, used, and kept secure on the be 52 platform. Please read the full policy carefully.
Last Updated: January 2026
1. What Information We Collect
We collect various types of information when you register and use the be 52 platform. The purpose of this data collection is to provide you with the best possible service and to ensure platform security. We only collect information that is necessary to operate the service, and no unnecessary data is collected without user consent. A detailed breakdown of what we collect is provided below.
Account Information
During registration, your name, email address, mobile number, date of birth, and password are collected. Your national ID or passport details may be requested for identity verification. This information is stored in encrypted format to protect your account. be 52 can never read your password directly — it is stored in hashed form only. When you update your account profile, new information replaces the old, and a log of changes is retained for security purposes.
Device & Browser Information
When you use be 52, your device type, operating system, browser name and version, and IP address are collected automatically. This information is used to diagnose technical issues on the platform and monitor security. For mobile devices, device identifiers and network information may also be collected. A session log is generated from this data to help detect fraudulent login attempts. If unusual login patterns are detected on an account, be 52 sends an automatic alert.
Payment & Financial Information (BDT)
During deposits and withdrawals, your payment method, transaction amount (BDT), and payment gateway reference number are collected. For bKash, Nagad, or card payments, your full account number is never stored on be 52's servers — only the masked last four digits are retained. Financial transaction records must be kept for a specified period in compliance with anti-money laundering laws. be 52 processes all financial data in accordance with applicable Bangladesh Bank guidelines. No funds are deducted in any transaction without your authorization.
Usage Data
Behavioral data is collected, including which games you played, how long you spent on the platform, and which pages you visited most. This information is used to create a personalized experience and improve platform performance. Under our responsible gaming policy, unusual gaming patterns are analyzed to provide support to users where needed. Usage data is never sold to third-party advertisers. be 52 uses this data solely to improve service quality.
2. How We Use Your Information
Be 52 uses collected data only for specific, legitimate purposes. Every use of data has a clear justification, and data is not processed beyond that stated purpose. User privacy is our highest priority, and transparency is maintained at every stage of data processing. The main purposes for which data is used are outlined below.
- Account Management: Your information is used for registration, login, password recovery, and account verification. Data provided during the KYC process is used to ensure secure identity verification.
- Payment Processing: Financial information is used to process deposits and withdrawals in BDT and to maintain transaction records.
- Customer Support: To help resolve your queries or complaints, the support team may access your account information, but only to the extent necessary.
- Platform Development: Usage patterns are analyzed to develop new features and improve the quality of existing services.
- Fraud Prevention: Your account is kept secure by detecting unusual transactions or login patterns.
- Legal Obligation: Certain data is retained and disclosed in accordance with applicable laws and regulatory requirements in Bangladesh.
- Contact: Important platform updates, security alerts, and transaction confirmations are sent via email or SMS.
Be 52 never sells your data to third parties for advertising purposes. You can opt out of promotional communications at any time through your account settings or by contacting our support team. You will always be notified in advance of any changes to how your data is processed.
3. Cookies & Tracking Technologies
The be 52 website and app use cookies and similar technologies (such as local storage and session storage). These technologies help improve your browsing experience and ensure the platform functions correctly. Without cookies, certain features — such as maintaining login sessions or saving language preferences — will not be available. be 52 does not place any harmful or unauthorized tracking scripts on your device. The types of cookies used and their purposes are explained below.
Essential Cookies
Essential for storing login sessions, security tokens, and account preferences. The platform cannot function properly without them, and these cookies cannot be disabled.
Analytics Cookies
Data on which pages are visited most and how quickly they load is collected and used to improve the platform. You can disable these cookies at any time.
Personalization Cookies
Used to remember your language preference, favorite game categories, and display settings, making your experience smoother.
Security Cookies
Protects against CSRF attacks and detects simultaneous logins from multiple devices. Sessions are automatically terminated if suspicious activity is detected.
You can delete or block cookies through your browser settings, though this may affect the functionality of certain platform features. be 52 does not use any third-party cross-site tracking cookies. For more information about our cookie policy, please contact the support team.
4. Data Storage & Security
Be 52 stores your data on secure servers and uses industry-standard encryption. All data in transit is protected via TLS (Transport Layer Security), making it impossible for third parties to intercept. Regular security audits are conducted to safeguard stored data, and any vulnerabilities identified are addressed immediately. Passwords stored on be 52 servers are always hashed using the bcrypt algorithm, meaning no staff member or system can ever view a password in plain text. Physical access to data centers is strictly controlled and limited to authorized personnel only.
Data Retention Period
All personal data is retained for as long as your account remains active. After account closure, financial transaction records must be kept for a minimum of five years in accordance with legal obligations. Identity verification documents (KYC) are retained for a defined period to meet regulatory requirements. Analytics and usage data is kept for a maximum of two years and then permanently deleted. be 52 follows international standards when destroying data to ensure deleted information cannot be recovered.
Response to Security Breaches
In the event of a data security breach, be 52 will promptly notify affected users and take the necessary protective measures. The relevant authorities will be informed within 72 hours of the incident. Affected users' accounts will be temporarily secured and guidance will be provided on changing their passwords. be 52 always handles such situations with full transparency and strengthens preventive measures to stop future recurrences.
5. Sharing Data with Third Parties
Be 52 never sells your personal data and does not share it with third parties without your consent. However, limited information may be shared with trusted partners where necessary to operate the service. Each partner operates under a strict confidentiality agreement and may only use the data for its specified purpose. be 52 ensures that all third parties adhere to the same standard of data protection. The circumstances under which data may be shared are outlined below.
- Payment Processors: Only the financial information necessary to complete a transaction is shared with the payment gateway provider. They are not permitted to use this data for any other purpose.
- Identity Verification Services: Identity document details provided during the KYC process may be shared with a verification agency, operating in compliance with applicable laws in Bangladesh.
- Legal Authorities: be 52 is legally required to disclose information when ordered by a court or requested by a government authority with lawful basis. be 52 complies with the law in such cases and makes every effort to notify the user in advance where possible.
- Technology Service Providers: Certain technology partners are engaged for hosting, cybersecurity, and analytics services. These partners do not own your data and may not use it for their own purposes.
- Business Transfer: If there are major changes to be 52's business structure in the future, users will be informed in advance and their data protection will be guaranteed.
Outside the situations listed above, be 52 will not share your information without your explicit consent. For any new purpose of data sharing, you will be asked to provide separate consent. Declining will not affect your access to the core service.
6. User Rights, Policy Updates & Contact
Be 52 believes every user should have full control over their own data. You may request to view, correct, or delete your information at any time. be 52 will process and respond to these requests within a maximum of 30 business days. If any data cannot be deleted before a specified period due to legal obligations, you will be clearly informed. Your rights are detailed below.
Right to Access
You have the right to know what information be 52 holds about you. A copy of your data can be requested through your account settings or by contacting the support team.
Right to Correction
You may request corrections to any inaccurate or outdated information. Once the correction is made, you will receive a confirmation.
Right to Erasure
You can request account closure and deletion of your data. Some information may need to be retained for a specified period due to legal requirements.
Policy Updates
Be 52 reserves the right to update this Privacy Policy when necessary. For significant changes, you will be notified in advance via your registered email or SMS. The date of the latest update will always be shown at the top of this page so you can easily identify the current version. Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the new policy, you always have the option to close your account.
Contact Support
For any questions about our Privacy Policy, requests to view or delete your data, or to file a complaint, please contact the be 52 support team. You can reach us by email at support@be52.biz — we typically respond within 24 business hours. For detailed FAQs, visit our FAQ Page Your privacy is be 52's highest priority, and we are committed to always being transparent and by your side.
Stay Safe, Play with Confidence
Your data is safe with be 52. If you have more questions, visit our FAQ page or register now to start a secure gaming experience.